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Overview
Online Order Process
Shipping & Ordering Information
Free Shipping Offer
Overview
The Cigars Lounge company established since 2005 in Kuala
Lumpur, Malaysia.
Address
HARTAMAS SHOPPING CENTRE
G-23A, Ground Floor, Hartamas Shopping Centre, 60 Jalan Sri
Hartamas 1, Sri Hartamas, 50480, Kuala Lumpur, Malaysia.
Business Hour: Mon-Sun, 1000-2000Hrs
Tel:+60-3-6201 0338
e-mail: info@cigarslounge.com.my
MENARA HAP SENG
Lot G16, The Podium, Menara Hap Seng,
Jalan P.Ramlee, 50250 Kuala Lumpur, Malaysia.
Business Hour: Mon-Fri, 1000-2000Hrs | Sat-Sun & Public Holiday, Closed
Tel:+60-3-6201 0338
e-mail: info@cigarslounge.com.my
PUBLIKA SHOPPING GALLERY
Lot 68, Level G2, Publika Shopping Gallery,
No 1 Jalan Dutamas 1, Solaris Dutamas, 50480 Kuala Lumpur, Malaysia.
Business Hour: Mon-Sun, 1000-2000Hrs
Tel:+60-3-6207 8588
e-mail: info@cigarslounge.com.my
163 RETAIL PARK
GF-11, Ground Floor, 163 Retail Park,
No.8 Jalan Kiara, 50480 Kuala Lumpur, Malaysia.
Business Hour: Mon-Sun, 1000-2000Hrs
Tel:+60-3-9775 1625
e-mail: info@cigarslounge.com.my
Online Orders Process
1. Select the items to purchase and add to cart.
2. Click on Checkout when finished shopping.
3. System will display the purchase list & calculate the Poslaju shipping cost.
4. Fill in your shipping details on confirm order.
5. We will receive your order and check on products availability.
6. You will receive Order Confirmation Email once our staff verified the stock availability. Grab Delivery option if applicable will be quoted in the email.
7. Proceed with payment and email us the proof of payment.
8. We will process the shipping once received payment confirmation from our bank.
Shipping & Ordering Information
Orders to be shipped
within Malaysia: Orders are shipped POSLAJU Malaysia
(EMS) unless otherwise specified. Orders will generally
ship in the next business day after receive the payment
but may take up to 2 days to ship if we require
additional information about the order. Occasionally, we
may encounter extremely heavy order volume which may
delay some packages. We make every attempt to ship
orders as fast as possible, and we do attempt to contact
customers should there be unforeseen delays due to stock
shortages or other situations beyond our control.
The shipping charge for all orders sent via POSLAJU Malaysia:
Within Malaysia:
Shipment Cost:
Purchase below RM200 - Minimum Shipment Cost RM10
Purchase RM200 to RM500 - Shipment Cost is 5% from Total
Purchase Amount
Purchase above RM500 - Free Shipment
Free Shipping Offer
Orders above RM500 or more for
customers located in Malaysia will receive free POSLAJU
Malaysia service. If your order qualifies for free
shipping and you choose another shipping method no
credit will be given for the free shipping charge. This
offer applies to Malaysia customers only and may be
cancelled by Cigars Lounge at anytime without notice.
Notice! Please check your shipping
address carefully, If you give a wrong street address
and the courier company has to correct it before
delivery you will incur a minimum change of address fee.
This is the carriers charge for changing the address not
ours.
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